ErrorFailing widget: 'HRM Todos Summary' (bdc676957317130030f331d7caf6a74d)

Sharan Ellendul · ‎03-04-2024

When I'm impersonating a user who has privilege to approve a requested item and trying to open My Tasks tab, these are the error messages showing up.

Requested items Approvals are also not populated in My Tasks tab, even if there are approval records for a user

Sohithanjan G · ‎03-04-2024

Hi @Sharan Ellendul ,

1. Follow this KB Article https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0754339

2. Please check if you have any invalidated records in your Application Restricted Caller Access module. If you find some records there, please set their status to allowed in their respective scopes and check if it resolves your issue.

🙂

Please mark as Accepted Solution if this solves your query and HIT Helpful if you find my answer helped you. This will help other community mates too..:)

View solution in original post

Sohithanjan G · ‎03-04-2024

Hi @Sharan Ellendul ,

1. Follow this KB Article https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0754339

2. Please check if you have any invalidated records in your Application Restricted Caller Access module. If you find some records there, please set their status to allowed in their respective scopes and check if it resolves your issue.

🙂

Please mark as Accepted Solution if this solves your query and HIT Helpful if you find my answer helped you. This will help other community mates too..:)