ESC Pro Video Carousel issue

Rajkumar Bokken
Tera Contributor

‎08-21-2025 03:37 AM

Hi All,

 

I'm having an issue getting the video into the video carousel widget in ec_pro_homepage.

 

1. I have installed ESC Pro successfully on my PDI.

2. Added the video carousel widget to the ESC home page.

3. created a portal content and scheduled content

RajkumarBokken_1-1755772240673.png

 

RajkumarBokken_2-1755772277180.png

 

RajkumarBokken_4-1755772369410.png

I'm getting We don't have any videos to show you yet.

I would like to get the YT video to the widget i have added in ec_pro_homepage

 

Your help would be much appreciated.

 

Thanks

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Pooja_Patil
ServiceNow Employee
ServiceNow Employee

‎08-21-2025 07:12 AM

@Rajkumar Bokken , please check following

1. ec_pro_homepage is your homepage set on the portal, you can also try direct page url /esc?id=ec_pro_homepage

2. impersonate another user if you are a maint user

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