Featured Content widget in Employee Center (Rome)

Not applicable

I have added the Featured Content widget to my Employee Center Homepage and configured it for the Employee Center knowledge Base.  I have added two KB articles to the Featured Content tab in the Employee Center KB.  BUt still the widget just shows "No content to display."  What am I missing?

1 ACCEPTED SOLUTION

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Hi @Suzanne Coffman ,

The Best approach is In the app filter navigator, go to Knowledge Base->select the knowledge base you need where the article is housed->under the "featured content" related list, click on "New"; add the KB article number in the knowledge field and under keywords, after you unlock add the word "homepage", lock and save.

Also, you may find below thread helpful.

Feature Content on individual Knowledge Bases

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

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2 REPLIES 2

Not applicable

Hi @Suzanne Coffman ,

The Best approach is In the app filter navigator, go to Knowledge Base->select the knowledge base you need where the article is housed->under the "featured content" related list, click on "New"; add the KB article number in the knowledge field and under keywords, after you unlock add the word "homepage", lock and save.

Also, you may find below thread helpful.

Feature Content on individual Knowledge Bases

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

Not applicable

Thank you @Sandeep Dutta !  I missed the key keyword!