Glyph Icon for Menu Item in Footer is not visible
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04-05-2024 04:25 AM
Hi,
I can't see a Glyph Icon in the Menu item "Contact Us" in my Footer in Employee Center. Please see the attached. Please help me fix the same. Thank you!

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04-05-2024 08:16 PM
Hi @HarshitaS262013 ,
If Glyph icon you already added to footer menu item. Then it should be visible .
If not then Kindly check with ServiceNow Support .
If answer is helpful pls mark it as helpful and correct !
Thank You.
Br,
pratiksha.k

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04-05-2024 09:41 PM
Hi there,
This is expected behavior. While you can configure the Menu items for the footer having a Glyph icon, the actual widget code of the footer does not do anything on this. There's no Glyph icon included in that part of the widget code (section <!-- Menu links Section -->).
So expected behavior.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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04-23-2024 11:22 PM
Okay but how can we have that footer menu icon visible?

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04-24-2024 03:40 AM
Then you need to update the widget code.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field