How can I get rid of Workday tasks that are already done from my ServiceNow task list?

lenakocinsk
Tera Contributor

Hi,

The Workday integration with ServiceNow is not automatically removing tasks from ServiceNow once they have been completed in Workday. This is causing my ServiceNow task list to be cluttered with completed tasks, making it difficult to see which tasks are still outstanding. I would like to know how to resolve this issue so that only active, incomplete tasks are visible in ServiceNow.

 

Thanks,

Lena

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