Hi everyone,I'm hoping what I'm trying to do is possible. I'm trying to see if I can get the icon or picture from a catalog item to display in a custom widget I've build. Ideally, I need to get the icon/picture to display in my left TD, on the relate...
From the topic page widget, I need to remove this Support resources. How I can remove this as this is oob widget I can't edit it. Kindly GuideThanks
Hi All, We have SSO configured from long time... Recently there are 2 portals created like timesheet AND leave portal but we are not able to get users auto logged in to these 2 portals and it just shows blank.. even for ESC we see it same. So i would...
We are working on M365 plugin and other Employee Center enhancements and have a question around chat capabitlies. I have a custom page with custom widgets where we show a combination of records,e.g. A CI and all users linked to it. ( Example all CI o...
i created one application tables which works fine but last2/3 days when i enter new data then data is not aved ? please help
In FSM we can add checklist , customer is looking for attachments against each checklist where he can upload the artifacts. Is possible to have in FSM? or please suggest other alternatives
Hi Team, Note: This is Employee Center Not Service Portal. I am Unable to see catalog item details like category, short description in search tab on homepage Search when i search any item. Lets say we have two catalog item contains Network then I am ...
I want to add topic in popular topic widget on EC Portal.I have created a Topic 'Get Support' from create taxonomy - topic. And added the catalog items in it now i want to display the Get Support on Popular Topic Widget on EC Portal. How can i add on...
Hello, Using the 'Quick Links' widget, we have created a clone that, when hovered over shows the title of the quick link: This was done by amending this script from 'disable' to 'enable': Now, I'd like to amend the tool tip to show the short descript...
Hi all,Good evening. I just want to know where ServiceNow should populate/calculate the popularity in the m2m_connected_content table. Because when I click on any topic in the ECS portal, the popularity field does not change; it remains the same.Rega...
We have a long list of Virtual Agent topics and are planning to categorize them. However, the categories are expanded by default. This creates a LONG list and causes the users to scroll and is not a good user experience. Is there a system property or...
Hi All, We have a custom table "Contractor" for storing contractor users details and by using the autonumering we have assigned contractor ids for them.Now tried to create a field in one catalog item which references this "contractor" table. In the d...
Hello community,We display Journey tasks on the My To Do's page however, the task details are missing. The task short description and JAT creation date appear in the space that the details (task_description) should appear. The task_description is dis...
Hi Team, I have a total of 12 catalogs in the ESC portal. For some particular Group members, all catalogs need to hide only one catalog they need to access
Hello, No preview available for popular topics widget in employee center portal
