How to customize Breadcrumbs in catalog item page in Employee Center
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‎04-20-2022 11:03 PM
OOTB functionality of Catalog item page in Employee Center shows only the back button
I want to have breadcrumbs even in catalog item page so I removed back button widget and added 'Breadcrumbs' widget in the catalog item page but the issue is before clicking on the catalog item, breadcrumbs looks like this Home > IT > Catalog......
But after clicking on catalog item, it shows the path as Home > All catalogs > Product catalog.....instead of IT > Catalog
When I checked the HTML of Breadcrumbs widget, its taking the <item.url>
and the item url before clicking on catalog item redirects to emp_taxonomy page and on clicking on catalog item, it redirects to sc_cat_item page.
What should I do for changing the breadcrumbs to Home > IT > Catalog..... in catalog item page?

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‎04-20-2022 11:14 PM
Found this article, should be helpful
https://community.servicenow.com/community?id=community_question&sys_id=96d274eadb1a13047b337a9e0f9619f0
Aman Kumar