How to delete retired content from content library

Vineet Yadav1
Tera Expert

We are using EC Pro portal and configured content like Rich content,banner which display on portal.

There is not delete option to delete the content even after making inactive.

Is its OOTB behavior.

VineetYadav1_0-1709044858131.png

 

 

6 REPLIES 6

Pooja_Patil
ServiceNow Employee
ServiceNow Employee

Just DMed to you to get further details.

R4GH4V
ServiceNow Employee
ServiceNow Employee

We figured out that this issue happens when you multi-click on 'Save and Publish' or 'Checkout' button. This will be more likely for users having slower internet connections.

We will work on fixing it soon. Thank you for sharing this with us!