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How to display rich text content in the Employe Center Pro?

theRadioMic
Tera Contributor

Maybe I'm looking to do something SNow doesn't do. I would like to get away from using Knowledge Articles as the base where all of the come hither and gather around notices are linked to from the banner on the homepage. I think it would help reduce the search clutter by separating them out.

Is it possible to create an area in the Employee Center where rich text content can be accessed from a link in the homepage banner and display similar to how a Knowledge Article would? Not looking to do anything other than have a breadcrumb trail at the top under the Mega Menu, e.g., Home > Announcements >, where Home is selected would redirect the user back to the ECP homepage and Announcements would display list report of active announcement related records.

I've looked and would surmise no one else is looking to do this because I cannot find anything on this.

Hoping some of you might have some thoughts I can throw into my pdi and test out.

Thanks.

11 REPLIES 11

Community Alums
Not applicable

Hi @theRadioMic ,

You can Navigate to Content Publishing > content library > Click on "New" > from the options select "Rich Text" :

find_real_file.png

 

Then fillup this form as how you would like as per your requirement :

find_real_file.png

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

 

Hi Sandeep,

Thanks. Might you know how to set up the area within the Employee Center to publish the rich text content to?

Michael

Community Alums
Not applicable

Hi @theRadioMic ,

Please don't forget to mark the applicable answers answers correct & Helpful.

Have you already tried what i have given? if yes, can you share here.

Thanks,

Sandeep 

Yes., I had already made it that far prior to asking my question. What I don't know how to setup is a separate area to display the Rich Text content, say, for a date sensitive announcement.