Maybe I'm looking to do something SNow doesn't do. I would like to get away from using Knowledge Articles as the base where all of the come hither and gather around notices are linked to from the banner on the homepage. I think it would help reduce the search clutter by separating them out.
Is it possible to create an area in the Employee Center where rich text content can be accessed from a link in the homepage banner and display similar to how a Knowledge Article would? Not looking to do anything other than have a breadcrumb trail at the top under the Mega Menu, e.g., Home > Announcements >, where Home is selected would redirect the user back to the ECP homepage and Announcements would display list report of active announcement related records.
I've looked and would surmise no one else is looking to do this because I cannot find anything on this.
Hoping some of you might have some thoughts I can throw into my pdi and test out.
Thanks.
