How to enable SSO redireciton on Employee Center

[kaz2]

Hi,

I configured SSO on my PDI. When I try to log in from Agent Workspace or Native UI, the page will be redirect to IdP.
However, the login pages won't redirect to the IdP on Employee Center (and Service Portal).
If I click "Use external login" link, I can log in with IdP authentication. But it needs two verbose steps. I'd like to skip these.

Does anyone have an idea to avoid it?

Thank you,
Kaz

[kaz2]

Hi Sandeep,

Sorry for the late response and thank you for your advice. I'll check the document and compare with my Employee Center installation later.

[Sharad S · Accepted solution]

Hi Kaz,

If you want all users by default redirect to a single Idp, then I would recommend setting "Auto-redirect IdP" to true for this IDP . This would redirect all users by default to Idp login page except for public pages . If you want this to happen
for public pages as well (like login.do) then you use workaround provided in below link

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0831935
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0720812

Please note, EC uses the same framework like the existing service portal so you can use above articles as is..

Please mark as correct answer or helpful if the provided response resolves your query!

[kaz2]

Hi Sharad,

Thanks to your advice. The redirection works as I expected!

Thanks,
kaz

[stsel]

Hello Sharad,

This is great and indeed it worked. 
However trying to make Set the Active flag to its initial value (true) doen't return to the previous functionality.
Any ideas?

Regards,

Sotiris