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How to hide the Approve and Reject buttons on the My Active Items widgets on the ESC?

LinhN
Tera Contributor

Hi guys. I have a requirement to hide the Approve and Reject buttons on the My Active Items widgets on the ESC, do you know how I can do this? Please give me a way to hide these 2 actions

LinhN_0-1728974993054.png

 

1 ACCEPTED SOLUTION

Najmuddin Mohd
Mega Sage

Hi @LinhN ,

NajmuddinMohd_0-1728982066582.png     

 

After

                 NajmuddinMohd_1-1728982089622.png

 

 

The functionality works with two widgets.
'My Items' widget which calls 'Action Widget' ( which has the configuration of your requirement).

Both widgets are read-only. So, you need to clone them and add to Page.

1.  Navigate to -----.service-now.com/sp_widget.do?sys_id=38a3a159530201101865ddeeff7b1263
2. Clone the widget from top right button.

Name: Copy of Actions Widget
ID: copy-actions-widget

In the client controller section, make visibility = false in IF block also. Line 98

NajmuddinMohd_2-1728982540628.png

Save the widget.

3. Now, navigate to -----.service-now.com/sp_widget.do?sys_id=6e449453c33030105a09f0ad9840ddf0

4. Clone the My Items widget.

Name; Copy My Items
ID: copy_my_items

Now, in sever script section, replace the widget with "copy-actions-widget" (clone of first widget). on line 20.

NajmuddinMohd_3-1728982824983.png

Save the widget.

Final step to bring the widget on the Employee center.

Open the page in designer.

NajmuddinMohd_4-1728982932168.png

 

Now, drag the Copy My Item widget.

NajmuddinMohd_5-1728983004684.png

 

 

Your are done!.

If the above information helps you, Kindly mark it as Helpful and Accept the solution.

Regards,
Najmuddin.






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5 REPLIES 5

江口太
Tera Contributor

I faced the same issue.
After that, were you able to remove the My Items widget and keep the Copy My Items widget?