How to remove or inactive 'People' search in Employee center

Zohaib1
Mega Contributor

Hi,

Please can anyone help me in disabling  or inactiving 'People' search in Employee center. AI search is enabled in this portal.

find_real_file.png

Thank you,

Zohaib

 

10 REPLIES 10

Hi Rob,

Sorry for delayed reply.

The solution you provided did make the "People" tab invisible but other employee's still do show up in the search result as shown in the screenshot below. The requirement is also to not show Other employees (users) in the search results anymore. Please can you guide me on how to achieve this too.

find_real_file.png

 

Thanks in advance,

Regards,

Zohaib

Hey Zohaib,

No worries my friend -

So for this we will need to go to the Search Profiles and unlink the Search Source.

find_real_file.png

Click on the profile you are using, I think you are using the same as me, but it will look like this:

find_real_file.png

Use the Search Source tab under Configuration. Select the checkbox next to ESC Portal People (if you are using the same as me).

When checked, Click Unlink Selected (don't worry, we can always easily bring these back if needed).

find_real_file.png

Now, your profile, with this change, will need to be published again. Making a change to the profile always brings it back to draft. Go ahead and publish it and check your portal (refresh the URL).

Here is mine before the change:

find_real_file.png

After change:

find_real_file.png

Let me know if you get to modify this and how it goes.

Cheers,

-Rob

Thanks a lot Rob..will try it!

HI Rob,

I followed the same steps to inactivate the people option from AI Search for nowmobile but its not disappearing the people option. attached screen for your reference.

find_real_file.pngcould you please let me know reason .

Thanks.

Hey Imam,

Once you made your change, did you publish the record again?

When you make a change to Search Profile, it goes back into draft, and you have to publish the changes. What is the state of yours? I just want to rule that out first.

Let us know - thank you,

-Rob