How to show add to cart and add to wish list buttons beside catalog item in Employee center portal

SNExplorerHP
Tera Contributor

Hi All,

 

How to show add to cart and add to wish list buttons beside the catalog item on ESC.

It showing in service portal but not showing in ESC i have enabled under the Employee center menu JSON.

Also enable at catalog level as well.

same catalog item showing this option on SP but not on ESC.

please find the below screenshots.

Harish47_0-1698116619841.png

 

ESC:

Harish47_1-1698116678073.png

 

5 REPLIES 5

Kavita_Bhojane
Tera Guru

Hello @SNExplorerHP ,

 

The Shopping Cart and Add to Wish List menu options that are available by default on the Service Portal are not available in the Employee Center. You must enable these options in the Employee Center to allow employees to add catalog items to the Shopping Cart and Wish List.

If these features are not required, then consider disabling these options in Service Catalog for a seamless experience in the Employee Center. To enable or disable the shopping cart option in Service Catalog follow the first three steps mentioned in the Enable the Shopping Cart Widget topic and for information on enabling or disabling the Wish list option in Service Catalog, see Saving catalog items to a wish list topic.

Procedure

  1. Navigate to All > Service Portal > Portals.
  2. Search for and select Employee Center.
  3. If you are prompted with the message To edit this record click here, then click here.
  4. Open the Main menu by clicking the preview this record icon (
     

     

    ).
  5. Change the values for enable_cart and enable_wishlist to True.
    {
    	"enable_cart":{
    		"displayValue":"true",
    		"value":true
    	},
    	"auto_update_cart":{
    		"displayValue":"true",
    		"value":true
    	},
    	"exclude_search_on_homepage":{
    		"displayValue":"true",
    		"value":true
    	},
    	"enable_wishlist":{
    		"displayValue":"true",
    "value":true
  6. Click Update.

Result

The Shopping Cart and Add to Wish List options appear on the Employee Center.

 

Please mark my answer correct if you find it helpful.

 

Thanks,

Kavita Bhojane

Hi @SNExplorerHP ,

 

Could you please accept the solution provided by me?

Thanks, 

Kavita Bhojane 

Hemanth M1
Giga Sage
Giga Sage

Hi @SNExplorerHP ,

 

try enabiling on widget instance 

clt+right click below > click on instance option  (switch to Employee Center Core application scope)

HemanthM1_0-1698135266911.png

 

HemanthM1_1-1698135306728.png

 

Hope this helps.

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

I have question  that If I enable add to cart button , it effect all the catalog items or only this catalaog item?

Please clarify