How to show Quick Tasks on a service portal

matthew_hughes
Kilo Sage

‎08-05-2024 12:27 AM

I'm currently using the out of the box widget 'My Items':

matthew_hughes_0-1722842743312.png

 

These are the settings on the instance options:

matthew_hughes_1-1722842806836.png

 

However, what I've noticed is that the 'Quick Tasks' list is not showing. How do I get it to show?

 

 

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Bhavya11
Kilo Patron

‎08-19-2024 09:31 PM

Hi @matthew_hughes ,

 

Please goto Activity Configurations [sn_ex_sp_activity_configuration] then like on new then will information for Quick Tasks then it will start appearing on 'My Items'

 

 

If I could help you with your Query then, please hit the Thumb Icon and mark as Correct !!

 

Thanks,

BK

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