How to show Quick Tasks on a service portal

matthew_hughes
Kilo Sage

‎08-05-2024 12:27 AM

I'm currently using the out of the box widget 'My Items':

matthew_hughes_0-1722842743312.png

 

These are the settings on the instance options:

matthew_hughes_1-1722842806836.png

 

However, what I've noticed is that the 'Quick Tasks' list is not showing. How do I get it to show?

 

 

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Bhavya11
Kilo Patron

‎08-19-2024 09:31 PM

Hi @matthew_hughes ,

 

Please goto Activity Configurations [sn_ex_sp_activity_configuration] then like on new then will information for Quick Tasks then it will start appearing on 'My Items'

 

 

If I could help you with your Query then, please hit the Thumb Icon and mark as Correct !!

 

Thanks,

BK

If this information proves useful, kindly mark it as helpful or accepted solution.

Thanks,
BK
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