How to use an ootb widget specifically for a topic page within the new version of Employee Service Center?

Yusuf3
Tera Contributor

Hi,

Our customer has been using a filtered Simple List widget in Service Portal to publish their knowledge articles which are in "Urgent News" category. Basically, the widget shows 5 entries from kb_knowledge.list filtered by category and valid to values. 

Within the new version of Employee Center, we have multiple topics on the mega menu and each topic page has ootb widgets. Whenever something is published to a specific topic page, the content appears in widget of that topic page, not others. For example a video.

The question, how can I use the Simple List widget (or others) especially for one topic page?

7 REPLIES 7

VB14
Tera Contributor

@Pooja Gupta  @ChrisBurks @coreyleamon 

if we clone the topic page, & customize the topic page and link it a particular Topic's template field. Will this solve the problem ? can you help.

Subasree Kumara
Tera Contributor

Were you able to achieve this .If possible could you please some inputs on this please?

Hi @Subasree Kumara ,

 

I believe @VB14 has the right concept to achieve the requirement. By cloning the "emp_taxonomy_topic" portal page and adding the desired widgets, each topic page can display different content.

 

custom_topic_pages.png

 

After cloning and modifying your page go to the desired topic and swap out emp_taxonomy_topic with your custom one.