Is there a way to remove people from Employee Center Pro search results page?

abrahams
Kilo Sage

Would anyone know if there is a way to remove people from the AI search result page?

We don't include people in AI Search so would like to remove this from the search result page.2024-08-12 SearchResultPage.png

1 ACCEPTED SOLUTION

rcard11
Tera Guru

Hey there!  This is actually controlled in the Search Application Configuration record.  In the filter navigator, enter in Search Application and then select the record you are using for your portal.  In the Navigation tab section on that record, you can control which options appear at the top of the search.  

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9 REPLIES 9

Sandeep Rajput
Tera Patron
Tera Patron

@abrahams Please use the following steps to remove People from the AI search.

 

1. Navigate to Search Profiles under AI Search Module

Screenshot 2024-08-13 at 8.49.32 AM.png

2. Select ESC Portal Default Search Profile

Screenshot 2024-08-13 at 8.50.08 AM.png

3. Go to the related list of ESC Portal Default Search Profile. Select ESC Portal People, Use Unlink selected.

Screenshot 2024-08-13 at 8.50.39 AM.png

4. The people tab will no longer appear during search on ESC. Also, users can't be searched using the search bar.

Those are the steps we took to stop AI search from showing people in search however, people item still show as an option on the AI Search result page.  

Try cache.do on your instance. I followed the exact same steps and people tab no longer appears for me on the ESC on the search result page.

abrahams
Kilo Sage

I've tried that.  The change to remove people was done 6/20/2023.  We've had many upgrades and cache clearing since then.  I did it again just in case and no change.  People tab is still there.