Is there a way to remove people from Employee Center Pro search results page?

abrahams
Kilo Sage

Would anyone know if there is a way to remove people from the AI search result page?

We don't include people in AI Search so would like to remove this from the search result page.2024-08-12 SearchResultPage.png

1 ACCEPTED SOLUTION

rcard11
Tera Guru

Hey there!  This is actually controlled in the Search Application Configuration record.  In the filter navigator, enter in Search Application and then select the record you are using for your portal.  In the Navigation tab section on that record, you can control which options appear at the top of the search.  

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9 REPLIES 9

@abrahams Can you check if your Search profile is in Published state?

 

Screenshot 2024-08-13 at 8.21.52 PM.png

I already checked that and yes it is published.

Sumanth16
Kilo Patron

Hi @abrahams , 

 

 

Please refer below thread:

https://www.servicenow.com/community/employee-center-forum/how-to-remove-or-inactive-people-search-i...

 

https://www.servicenow.com/community/employee-center-forum/employee-centre-search/td-p/2815792

 

 

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Thanks & Regards,

Sumanth Meda

 

rcard11
Tera Guru

Hey there!  This is actually controlled in the Search Application Configuration record.  In the filter navigator, enter in Search Application and then select the record you are using for your portal.  In the Navigation tab section on that record, you can control which options appear at the top of the search.  

abrahams
Kilo Sage

Thank you all for your help!