KM Feedback task with feedback task type

[Sinae]

Hello,

We are getting "Feedback task type" as 2 if user flags a knowledge article.

However there is no choice exists in "Choices"

How can I fix this type to "User feedback" in "Feedback task type" if user flags an article?

[suvro · Accepted solution]

These are actual options >> when it is flagged it is supposed to come as internal feedback but that option is missing here

[suvro]

You need to change the code here

[suvro]

Re-write this method here

[suvro]

Business rule triggering it