Mega menu takes a long time to reflect changes in the Taxonomy

larstange
Mega Sage

Hi,

I have observed that if I make changes to my Taxnomy it takes a long time until these changes are reflected in the Mega Menu - it takes hours, but not sure how long actually.

Eg. if I just change the name of a child topic, it will no reflect in the mega menu right away. Clearing the cache on the instance does not make it update either.

Does anybody know what triggers the mega menu to be updated - is it a scheduled job or something?

1 ACCEPTED SOLUTION

I have talked with support now, and they suggested that i tested with a private browser tab.

And indeed it works there and any changes are reflected immediatley.

So it is a browser caching issue and not a server side issue.

 

View solution in original post

10 REPLIES 10

Community Alums
Not applicable

Hi @larstange ,

There is no Scheduled job running for this but yes..it will take some time to get reflected .

This time is not documented anywhere.

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

Community Alums
Not applicable

Hi @larstange ,

Any update to this ?Any follow-up required? if not

Kindly mark the answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep

Hi Sandeep

I am having exactly the same issue.  It takes up to a day for new topics to appear.  This seems to be a new issue as this didn't use to happen prior to the May updates.

Lisa

I have talked with support now, and they suggested that i tested with a private browser tab.

And indeed it works there and any changes are reflected immediatley.

So it is a browser caching issue and not a server side issue.