Mega menu takes a long time to reflect changes in the Taxonomy

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larstange
Mega Sage

‎06-20-2022 04:38 AM

Hi,

I have observed that if I make changes to my Taxnomy it takes a long time until these changes are reflected in the Mega Menu - it takes hours, but not sure how long actually.

Eg. if I just change the name of a child topic, it will no reflect in the mega menu right away. Clearing the cache on the instance does not make it update either.

Does anybody know what triggers the mega menu to be updated - is it a scheduled job or something?

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larstange
Mega Sage
In response to Lisa22

‎06-21-2022 10:32 PM

I have talked with support now, and they suggested that i tested with a private browser tab.

And indeed it works there and any changes are reflected immediatley.

So it is a browser caching issue and not a server side issue.

 

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Dejan5
Tera Contributor

‎12-10-2022 02:51 AM

When user logs in to Employee Center, Taxonomy gets connected with the current session. If a change is made to the Taxonomy in order for user to see the changes, he needs to logout/login and latest Taxonomy structure will be presented.