Move the changes related to Taxonomy to another instance

Black Coder
Tera Guru

Hi

Recently we got the requirement to show the Articles on top of the Topic page. So we have change the order to the KB article above catalog items. We tried to capture it in an update set but unfortunately we were unable to capture those changes in Update set.

So what is the ideal way of moving taxonomy changes from one instance to another

3 REPLIES 3

Hemanth M1
Giga Sage
Giga Sage

Hi @Black Coder ,

 

I tried modifying the taxonamy it captured in the update set

HemanthM1_0-1693592355516.png

 

the other way to move configuration is using xmls, export the record as xml > to the target record  in the target instance import the XML

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

even if we change the order of knowledge article and catalog form ,would those change be captured in update set?

Jonathan Ting
Tera Guru

@Black Coder taxonomy changes are captured in update sets, you just want to make sure you have an update set in the correct application scope and have that application scope selected at the time you make the change. You can use the 'sys_update_xml' table to check which update set is capturing the update.