Mult Row Variable Set details not visible on esc portal hrm_todos_page

[rahulyamgar]

Hello Friends,

I have the Employee Center application and in esc portal in hrm_todos_page, when Approval record related to RITM is opened and then clicked to see the summary of the approval record, I see all variables from the RITM but for MRVS variable, when I click on button/link which says Click to View, it shows nothing. But the Same RITM record if opened and clicked on click to view, I can see the MVRS details. Not sure whats the difference, any help would be of great !

Thanks,
Rahul

[rahulyamgar · Accepted solution]

It was the issue with ServiceNow instance, upgrade to the higher stable version is suggested by Hi Support.

Thanks,
Rahul