Multiple catalog item for guided self service in playbook

[Simona-]

Is it possible to show multiple catalog items based on keyword inputs from questionnaire for guided self service playbook.

Requirement : based on input keywords show multiple catalog items and knowledge article and else create incident.

[Aditya_hublikar]

Hello @Simona- ,

 Can you please elaborate your requirement 

[Simona-]

From guided self service user input keywords based on that all related catalog items should be visible

[Aditya_hublikar]

Hello @Simona- ,

As per your requirement i have created one playbook which will triggered after record(sc_cat_item)  is updated  , you can change triggering condition .

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya

[Simona-]

• This give list of catalog item but i cant raise request from there.

i want multiple catalog item to be visible to raise request instead of only one