Multiple catalog item for guided self service in playbook
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Sunday
Is it possible to show multiple catalog items based on keyword inputs from questionnaire for guided self service playbook.
Requirement : based on input keywords show multiple catalog items and knowledge article and else create incident.
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Monday
Hi @Simona-
Isn't this requirement just "AI Search" wrapped in a guided self-service?
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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yesterday
If i get user input then i want that any catalog item related to this should be visible and select any required catalog item
