My Active Items/My Items Widget in Employee center portal count issue

pinnintisagar54
Tera Contributor

‎01-04-2024 05:19 AM

Hey Developers, Encountered an issue with the 'My Active Item/My Item' widget. For users other than Admin, the count displays as 0 for tasks, even though clicking on tasks shows the correct list. Any insights or assistance on this matter would be greatly appreciated. Thanks!
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Community Alums
Not applicable

‎01-04-2024 05:45 AM

Hi @pinnintisagar54 ,

Please check the solution :

https://www.servicenow.com/community/employee-center-forum/employee-center-my-active-items-showing-0...

 

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VishwaP
Tera Contributor

‎10-01-2024 01:47 AM

Hey,

 

Did you ever find a solution to this? We are facing same problem with our RITM approvals.

The approvals show up correctly in "tasks" but the counter is shown as 0.

 

Thanks,

Vishwa

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