My Requests tab not showing the "Drafts" tab
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‎11-18-2024 07:41 PM - edited ‎11-18-2024 08:08 PM
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‎11-18-2024 08:17 PM
HI @njunloy30 ,
The possible reasons could be :
1. System property "glide.sc.disable.save_as_draft" is set to 'true'
2. System property "glide.sc.enable.save_as_draft.portal.<portal_suffix>" is set to false
3. 'SPCart' script include being customised.
Or refer to this solution : https://www.servicenow.com/community/developer-forum/drafts-tab-not-showing-in-service-portal/td-p/2...