My Tasks : Knowledge Article Approvals

[Anusha Anus]

Hello,

@Vanderlei 

How to add knowledge article link in the highlighted part.
Already we have OOB for Request items. But in the Task configuration, not able to Add Reference column for Knowledge as it is Non Task table. 
Thanks,

Anusha.,

[Vanderlei]

Hi @Anusha Anus, how are you?
You need to create a Task Configuration but instead of selecting "Approval for" on the Reference column field, you need to select "Source Table" and then change the "Reference table" field to "kb_knowledge"

If you are facing other problems about My task configuration, consider read my Linkedin article about this functionality

https://www.linkedin.com/pulse/task-configuration-my-tasks-employee-center-how-items-catione-junior-...

[Steven Parker]

Could you elaborate or show how to set this up so that Knowledge approvals will look better and show some details in the approval?

With no way to dot walk a Knowledge approval (you can't use approval_for or approval_id).  how can you set this up on a fresh OOB "to-dos configuration" to provide the approver with more details?

Tables extended from Task seem to have a setup that is more straight forward than Knowledge approvals