OOB social glyph icons not visible on employee center portal

Akansha Gupta
Mega Sage

Hi ,

We have enabled OOTB Employee Portal and found that GLYPH icon for 'ESC Social Icons' are not visible on the footer.

we have already checked for menu items and all records available in the instance. Can some one please help on this.

 

AkanshaGupta_0-1725010199734.png

 

3 REPLIES 3

Shruti
Mega Sage
Mega Sage

Hi

Try to change footer background color. 

Icons are not visible due to white background color

 

hi @Shruti  - thanks for the reply!

the issue is not because of white background color as it is appearing on other instances.

 

AkanshaGupta_0-1725043754345.png

 

 

Community Alums
Not applicable

Hi @Akansha Gupta ,

 

Please check these configs-

https://xxxxxxxx.service-now.com/sn_ex_sp_footer_menu.do?sys_id=fbe3244e73113010c94f54eb7df6a729&sys...

 

https://xxxxxxxx.service-now.com/sp_instance_menu.do?sys_id=61f3a44e73113010c94f54eb7df6a7ee&sysparm...

 

Try importing the same from other instance where its available.

Hope this helps, Check if these are configured properly.