Quick Links in AI Search
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02-09-2024 10:36 AM
I've been asked to have Employee Center search return quick links. Some earlier threads were helpful in getting external links working, since those store a single URL that can be passed to the declarative action, but I also have a requirement to get "page" links working. This is much more complicated, since it appears the redirect URL has to be assembled from multiple fields on the indexed record (the page's ID and a JSON string containing the additional parameters.) I don't see any documented way to do this in a UXF client action, and I couldn't get a client or server script declarative action to do anything from the service portal view. Has anyone else solved this particular requirement and, if so, how did you do it?