Resolved! Branding of Mega Menu
Hello All, I want to change the color of Advanced Portal Navigation that is Mega Menu, from Blue to Red as show in the below screenshot. Thanks in advance !!!
Forum Posts
Service Portal: A variable with contextual search enabled removes the space after typing text.
A variable with contextual search enabled removes the space after typing text. When you hit space, the cursor jumps back to the last typed letter. I was looking for an answer, and ended up submitting ticket to support. This is the workaround they pro...
Add a header menu item
Is there a way to add a language change option to the header menu in the service portal?
Catalog Item Edit Cart button Missing
While viewing a catalog item on Employee Center, I'm unable to locate the View Cart button. The Add to Cart feature was selected/active on the item but I'm wondering how I can go about adding a view cart button below it so that a user can go directly...
Employee Center - Employee Profile Delegate Widget & My Asset
Hello!Is there an OOB Delegate widget and My Assets widget that I can use inside the Employee Profile?If so, could someone please let me know how I can I get them.Thank you in advance.
Sys popup is not working in Employee Center
Hi, After we upgraded to Xanadu the sys-pop up for user reference field stopped working. It is not showing the expected form layout.I tried the below KB article and didn't help.https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB07...
ServiceNow portal company logo
How can I move company logo in the header to the center?
PDI is too Slow
I’ve been experiencing significant performance issues with my ServiceNow Personal Developer Instance (PDI). It feels sluggish, and simple actions like opening forms, running scripts, or navigating between modules take much longer than expected. This ...
Resolved! ESC megamenu items population through 'Advanced Portal Navigation'
Hi Everyone,Have you ever encountered a scenario where, after defining new topics and subtopics under the existing Employee Taxonomy (or a new taxonomy), those topics don’t become visible in the mega menu in the Employee Service Center (ESC) portal, ...
How to add a new tab for Incident details in Employee Center
Hi All, We have a requirement to add a new section under Incident as "Details" which should contain closure information like close code & close notes.I have added a new section in the ticket configuration, but not able to add & build a custom widget...
Employee center application search
When searching for applications (sn_ex_sp_pro_m2m_application_topic) in Employee center search, it is not returning any result related to application. Also, after adding application tab in search page, it's also not showing any results and showing as...
Resolved! Cannot see knowledge base in employee center
Hi I want to show knowledge base in employee center, so I put my knowledge base in portal module.However, I still cannot see the knowledge base and articles in the employee center.I created one parent category, two child categories, and put the sampl...
Anyone knows which sec role is needed to configure Integrated Experience and Service Feedback survey
Hi,We would like to make use of the new Integrated Experience and Service Feedback functionality. Does anyone knows if there is a separate security role that provides access to the menu to configure these survey options? So im not talking about to ad...
Hover text on Employee Header Menu Items
Hello, I want to add hover on Employee header Menu items(My Tasks, My Request, My Favourite) as shown in below image for EC Portal. Regards, Krishna
Can sn_hr_core.admin role configure taxonomies, topics, child topics and connected content?
Hi Experts: A user with sn_hr_core.admin role ONLY can access and configure taxonomies, topics, child topics, connected content and anything else related to ESC? We are in Xanadu. Thanks.
