"You do not have sufficient privileges to access this knowledge item" verbiage

[BrookeK]

I have managed to change the back end view of the pop up but can not find where this pop up lives to change it for the portal view. I have changed the script include and ui macro. I have followed this to change the back end message but cant seem to change the portal message verbiage. https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0862329.

[Runjay Patel]

Hi @BrookeK ,

You need to update this widget : https://XXXX.service-now.com/sp_config?id=widget_editor&sys_id=a47ea1cb0b9432004ce28ffe15673a5b

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[Brooke3]

This pointed to the correct answer of updating the message, not the above widget. Instead update the message in the System UI messages.