Search Event table not showing all search results

[Akansha Gupta]

Hi All,

we are using Search Event table (sys_search_event) to report for the Search strings. But, we have observed that it is not storing all search terms but only the ones which are searched via AI Search (not by normal Zing search) on KB Portal.

Could someone please help to confirm for this behavior and which table we should use to report for all search strings from KB Portal (Knowledge Search).

Thanks

Akansha Gupta

[Akansha Gupta · Accepted solution]

Sharing details :

Search Log Table:

The Search log stores the history of all knowledge searches performed by the users. . It displays data from the Knowledge Searches [ts_query_kb] table.

Navigation Path :  All > Knowledge > Administration > Search Log

Please Note: The Knowledge Search log captures data only from Zing searches. 

Thanks

Akansha Gupta