We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Show Delegated approver under Tickets widget

TeoHowder
Mega Contributor

Hello,

 

Have question to you. 

How its possible to show delegated person under submited task?

For example, Person x is away and had set delegate to Person Y.

Currently when I as user submit the request/task and if I open the task from My tickets widget , Approvers tab, it shows Person x as approver, however person x has set delegate.

TeoHowder_0-1699610438104.png

 

 

 

My goal would be show additional info, for example: 'Person x'' delegated approval rights to 'Person Y'.

 

Do you have some real life examples available to share with me how to do this?

 

Thanks!

 

0 REPLIES 0