When we type in Employee center global search ,the suggested drop down option comes and it shows the catalog items with the NAME and Label as "catalog item" (as highlighted in teh screenshot). I want to change the existing label as "request" and crea...
Hi,We have implemented Employee Center Pro. We have targeted content to HR, Managers, and by country, with a few more granular elements. We discovered that HR needed more than just people in the HR department. This meant we had 2 options:Create a new...
I have service now developer account but not able to login in Store. for store I need customer portal. from where we can get it
Hi, Me and my team are unable to find Dashboard in SOW homepage. How can we get back to normal Can anyone guide us on this. Also, attaching image for reference. Thanks, Jyothi
Hi All, Hope you all are doing well. Currently we are facing an issue in "Agent Connect" support option present in chat menu. When any user tries to connect to agents through support options in chat, it shows message as "No Agent are currently avail...
I am currently working with the Collaboration Calendar, is there an option to export this calendar to Outlook? Thanks!
We are having 2 service portals that are being used by 2 different teams(ITSM and HRSD). We have Virtual Agent enabled for ITSM portal and it is also integrated with MS Teams.Now we want to extend the same VA for HRSD portal as well.This will have di...
I have a table which has a decimal type field, in list view I want to show (without altering original data) that field as round up/down manner. Highly appreciated if anyone can help here.
Hi - i want to remove/hide the 'surveys' as we do not use it in the organization. widget is 'my items'.How can i achieve this? thank you
Hi,I have cloned OOB taxonomy.Now I need to get all the existing categories, sub-categories and catalog items into my new taxonomy. Is there any way we can pull them here or we need to add them manually one by one? And how does new catalog items/cate...
Hi all, I have been trying to work this out for a client for months but it seems like something is stopping the redirect from happening. I have followed all articles/documentation regarding login redirection and I have successfully done so on my PDI...
I have a customer who has entitlements to cover their active employees using EC Pro, but their contractors would need to use the instance via SP or EC. I know that the contractors could be directed to the non-EC Pro experience via redirects, but wou...
ContentsIntroductionCreating our WidgetCreating a Script Include and System PropertyConclusionIntroductionOver Christmas, my partner and I were playing our annual game of Scrabble, during which, as always, I was thoroughly trounced. While recovering ...
I want to be able to filter approvals by types so I was wondering if anyone know how to enable the filter so it will be easier to filter the approvals. As shown in below picture.
I have a catalog item that allows the end user to select one to many Business Services using my catalog item. After submittal, I want first tasks (Task 1) created for all selected Business Services. In this use case, there would be two tasks. If 5 B...
