Hi all,I know the Advanced Portal Navigation in the Employee Center can be pretty complicated.I am wondering how I can have a combination of both external links (to external websites) and internal links (to KB Articles, Rich Content, News Articles, e...
Hello Experts,I need help on a issue where i have a requirement we have HR knowledge base where i need to give access to some groups to create the articles but at the same time we have some HR KB articles for different locations. When user logged in ...
HI Community, I'm facing a situation in portal, once the request is raised and when the approval opens mytask to approve /reject the ritm there is additional details tab where it shows the variable summary. But in some cases the variable details is g...
Is it possible to restrict the number of favorites to "30" in My Favorites page in Employee center. If user try to add favorites more than "30", an error message should be displayed.
Hello, I have a requirement related to 'Account Setup: User was a Conversion and ended with two active entries in SN User Table'. The requirement is "User is a conversion, and the existing AD account DID get updated, but the ServiceNow Us...
Is it possible to hide Author name in knowledge article in employee center portal without customization. I have checked instance options, there is no option available in employee center portal to hide author name.
Hi How to set the Approval status of RITM to Approved if there is no approval flow for the forms right now this approval status is setting to Requested even though that flow dont have approval flow how can I set this one via Business rule? Thanks.
Hi All, How to change date/time format in catalog variable in serviceNow. The requirement is change this format " 2024-02-21 10:01:29 " to DD/MM/Year. Please suggest for this requirement. I am added below script in variable default view:javascript&c...
i have tried to create the Custom table with Reference value both catalog form and table field are reference field location. Flow designer create/update record method.
Hi Experts, I'm using the 'Employee profile Header' widget and i can't find any way to update the default background banner to another. This is what i have now: I have tried updating the image in All > Employee Profile > Background Banner. (But it...
Is it possible to limit the size(200kb) of background banner upload for user in employee profile page. As by default the system is allowing upto 10 mb.
As an employee, I want to have quick access to the Employee Center Portal directly from the ServiceNow Service Center banner, so that I can easily navigate to the resources I need. The system should add a clickable link to the Employee Center Porta...
Open the request you want to approve from My Tasks in Employee Center.At the bottom, there are “Approve” and “Reject” buttons, but they differ in color and placement from the OOTB.What should I set and where should I start to make them look like the ...
I have managed to change the back end view of the pop up but can not find where this pop up lives to change it for the portal view. I have changed the script include and ui macro. I have followed this to change the back end message but cant seem to c...
Hi Team,When I'm searching the article in employee center search bar sometimes article is loading as expected and sometimes are articles are not loading as expected The sometimes url loading " https://dev287345.service-now.com/syn_esc?id=kb_article&s...
