Update the My task page in ESC portal

Omkarbh97
Tera Contributor

Hello,

I have added Some more details in My Task page like, Number, Short-description Description, Comments and Priority.

Screenshot (88).png  But it is showing in one line, How to divide it in the format of

Number - short description

description:

Comments:

Priority:

 

Thanks.

 

 

 

1 ACCEPTED SOLUTION

Nishant12
ServiceNow Employee
ServiceNow Employee

@Omkarbh97  , 

I would suggest using Task configuration instead of configuring it at the to-do config detailed fields level. 

Nishant12_0-1715667855990.png


Create a new task configuration and add common info fields and primary info fields which are required to be displayed. At the task configuration level you can also add more filter conditions to make sure to apply this configuration for only specific type of objects like change request etc and it would show to user as shown as below . 

Nishant12_1-1715668069329.png

 

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1 REPLY 1

Nishant12
ServiceNow Employee
ServiceNow Employee

@Omkarbh97  , 

I would suggest using Task configuration instead of configuring it at the to-do config detailed fields level. 

Nishant12_0-1715667855990.png


Create a new task configuration and add common info fields and primary info fields which are required to be displayed. At the task configuration level you can also add more filter conditions to make sure to apply this configuration for only specific type of objects like change request etc and it would show to user as shown as below . 

Nishant12_1-1715668069329.png