Virtual Agent - Show me everything button and All topics

[angelicaodnc]

Hi, 

I have to change the name of the button which now is - "Show me everything".  
I found a topic named Greetings which is read-only, I made a copy of it and added the new name - as I found in documentation - https://docs.servicenow.com/en-US/bundle/vancouver-servicenow-platform/page/administer/virtual-agent...

But nothing happened. 
My task also says I have to change the name - "all places where this is". What does this mean? Should I go to each topic to check for this phrase?

Also, when pressing on this button - Show me everything, a list aff topics is shown. Where can I configure the list? 

Thank you, 
Angelica

[_Gaurav]

Hi @angelicaodnc 
I hope this helps you to change the greeting message of VA.
Greeting message 

Please mark my answer helpful and accept it as a solution if it helped you.

Thanks,
Gaurav

[angelicaodnc]

Hi, i found the article by myself. It did not helped. That's why I posted the problem here. 

Thank you, 
Angelica

[PJ 3000]

hey, topics appear in that list from what i can tell by using this toggle in each topic/topic block that you want to show/hide.  I am looking myself for how to change the name