We need to sync user data between dev and prod
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‎08-17-2023 08:09 AM
We have requirement to sync user data .we suggested my client to clone the instances but he don't want to clone the instances so he want to sync user data using integration hub .we are trying many ways using servicenow remote integration spokes but we are not able to sync the user table .any suggestions please

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‎08-22-2023 02:59 AM
@Nageswar Cloning of instance is the common and best practice way of maintaining data between a PROD and DEV environment, and should be part of a scheduled or agreed process to ensure a Dev environment is operating with the latest updates and features.
If a Dev environment is not receiving clones, it's entirely possible for the environment to fall out of sync across a year and this can be lead to development issues.
Another method of potentially syncing data is just exporting the Userlist via XML and then importing it.
You can also add Users to an update set using the Add to Update Set, and then move that update set manually to PROD.