How can I include ds_document (and related tables) in Global Search / AI Search results?

[BigGuru]

Hi Community,

I’m trying to make records from ds_document and its related tables (e.g., ds_document_version, etc.) show up in our platform-wide search.

What I’m seeing

• Records from ds_document and related tables do not appear in global search results.
• Other standard tables (e.g., Incident, Knowledge) are returned as expected.

Questions

1. Is ds_document supported for Global Text Search and/or AI Search out of the box, or does it need special configuration?
2. For Zing: Do I need to add ds_document to a specific Search Source/Group, and which fields must be text‑indexed for best results?
3. For AI Search: Is there a recommended Source Type / Data Source mapping for ds_document + related tables ?
4. Are there known limitations or exclusions for ds_* tables in search?

#GlobalSearch #AISearch #DocumentManagement #Zing #Search #Reindex #SearchSources

[Ankur Bawiskar]

@BigGuru 

but why you want this table to be allowed to search.

usually we keep incidents, tickets etc in search

[BigGuru]

We have multiple documents in ds_document and related tables, and we need them to appear in Global Search. How can we enable search on these tables?

[Ankur Bawiskar]

@BigGuru 

see if this works

How to include a table to the global search results in the agent workspace 

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[BigGuru]

@Ankur Bawiskar 
No, Its not working as expected !