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‎01-27-2022 10:52 AM
There is no 'clone' button and when I try to insert and stay it tells me that the ext esc already exists so it does not let me make a copy.
Solved! Go to Solution.

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‎02-11-2022 07:34 AM
Hey Nancy,
Okay - sounds good. I thought I knew you knew about the taxonomy (I think I remember talking with you in another post about that area).
Good luck with the new portal - it sure is fun going through all the aspects to it!
Cheers,
-Rob

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‎02-11-2022 06:26 AM
Hey Nancy,
Are you referring to the taxonomy/service portals/pages? Maybe provide more context as to where you are going when trying to accomplish what you are doing.
To have EC/EC Pro, you need to make sure many things are available and/ or installed:
Maybe you could provide more details on where in your ServiceNow application you are going to help a bit more with your post.
Thank you,
-Rob

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‎02-11-2022 06:43 AM
Hi Rob,
I know how to clone the taxonomy. I was expecting to see a 'clone' button on the Employee Center portal, but there wasn't one so I went ahead and created a new portal and replicated the information.
Thanks and have a great day!

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‎02-11-2022 07:34 AM
Hey Nancy,
Okay - sounds good. I thought I knew you knew about the taxonomy (I think I remember talking with you in another post about that area).
Good luck with the new portal - it sure is fun going through all the aspects to it!
Cheers,
-Rob
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‎05-30-2024 12:57 PM
HI @Community Alums,
If you modify the suffix field value before clicking "Insert and Stay", it should work.
Best Regards,
Luiz Pires
Technical Consultant