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While completing the micro certification course, could you please assist me with task 7?

Umesh G
Tera Contributor

Micro-Certification - Welcome to servceNow(Zurich) On Demand Course:

 

Assessment Simulator Task 7: Flag and Comment on A Knowledge Article 

I'm working on this task, but I haven't found the details of the steps. I opened the IT knowledge base article, flagged it, and entered comments, but the task still failed. I'm not sure why this is happening.

 

Or else

My Simulator percentage is 86. Am I eligible to submit the course and receive the completion certificate?

 

Could you please help me on this? Thanks in Advance.

2 REPLIES 2

Mark Manders
Giga Patron

You will have to complete everything.

What is the comment you get for not getting it to complete? Be aware that this is the Community, not the University. We can't check for you and need to guess on what is happening. If you are convinced it's an error in the course/lab instance, log a case on the University.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Tanushree Maiti
Kilo Patron

Hi @Umesh G 

 

Check this video and validate what steps you missed.

 

https://www.youtube.com/watch?v=_2GfGkYM_II

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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