Why IT taxonomy is not showing in Nav divider in employee center portal?

Shiva prasad t
Tera Guru

I was surprised that when i opened employee center after few days IT is missing and HR came up 

for reference see the screenshot below : find_real_file.png

Why IT is missing over there.

anyone have any idea.

I checked in the taxonomy it is active and order given as 100.

But i am not sure why it has been missed over there?

Any help will be appreciated.

Thank you,

Shiva

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Hi Shiva,

Navigate to Content Taxonomy> Topics > Look for the topic called "IT"

find_real_file.png

find_real_file.png

Now, From above image, if you see "Taxonomy is Employee", make sure you have the same configuration.

You can validate what you can see in the Employee center Taxonomy mega menu by:

Navigate to Content Taxonomy> Taxonomies > Employee > open this record, scroll down and check the child topics.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

View solution in original post

10 REPLIES 10

Mark Manders
Mega Patron

What has happened in those 'few days'? Did you receive a patch or upgrade? Is anybody working on the development of the Employee Center, what do your log/audit records say? 

If my answer helped you in any way, please then mark it as helpful. If it resolved the issue, please mark it as correct.

Mark


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

No one is working on it.

Community Alums
Not applicable

Hi Shiva,

Navigate to Content Taxonomy> Topics > Look for the topic called "IT"

find_real_file.png

find_real_file.png

Now, From above image, if you see "Taxonomy is Employee", make sure you have the same configuration.

You can validate what you can see in the Employee center Taxonomy mega menu by:

Navigate to Content Taxonomy> Taxonomies > Employee > open this record, scroll down and check the child topics.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

IT is showing under employee taxonomy only....that came OOB we didn't change anything.

But sometimes IT is not showing over there and HR is showing. 

Why is this happening , i am not getting exactly.