With AI Search activated, which table holds the values entered in to "Homepage Search" widget?

patricklatella
Mega Sage

Hi all!

We have AI Search activated and running on our Employee Service Center portal.

Is there a table that stores the text values entered in the "Homepage Search" widget on the portal?

Thanks.  Patrick

 

1 ACCEPTED SOLUTION

Community Alums
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@patricklatella , Pls refer : Now Learning AI Configuration

This is the link of now learning course "service portal fundamentals on demand (Tokyo)"  -- go to module 5 "AI search" --"Configuring AI Search" & Lab module. I hope this will clear up all your doubts.

Thanks!

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Community Alums
Not applicable

Hello @patricklatella ,

 

U can find this details inside the "Search Applications".

The entire process lifecycle is:

AI search.png

 

For more information pls refer this: Now Learning AI Configuration.

 

@patricklatella , Please mark my answer as "Accept as Solution" and "Helpfuls." If it works for you.

 

Thank you.

Thanks Khushboo...however I don't see the table that is logging the search terms entered by looking in the "AI Search > Search Applications" module

I do see the [sp_log] table, where when "Type = search" you can see the actual search terms entered in the Homepage Search widget.  However, the terms entered from a portal with AI Search enabled do not appear to log on the [sp_log] table.  Should they be logging there?  Is there a different table that is holding these search term entries?

Community Alums
Not applicable

@patricklatella , Pls refer : Now Learning AI Configuration

This is the link of now learning course "service portal fundamentals on demand (Tokyo)"  -- go to module 5 "AI search" --"Configuring AI Search" & Lab module. I hope this will clear up all your doubts.

Thanks!

I found the table by poking around the "Search Index Analytics"...and the "Queries by Search Profile" report on the "AI Search Query" tab.

 

The table is [sys_search_event].

 

Thanks Khushboo!