ServiceNow portal company logo
How can I move company logo in the header to the center?
Forum Posts
PDI is too Slow
I’ve been experiencing significant performance issues with my ServiceNow Personal Developer Instance (PDI). It feels sluggish, and simple actions like opening forms, running scripts, or navigating between modules take much longer than expected. This ...
Resolved! ESC megamenu items population through 'Advanced Portal Navigation'
Hi Everyone,Have you ever encountered a scenario where, after defining new topics and subtopics under the existing Employee Taxonomy (or a new taxonomy), those topics don’t become visible in the mega menu in the Employee Service Center (ESC) portal, ...
How to add a new tab for Incident details in Employee Center
Hi All, We have a requirement to add a new section under Incident as "Details" which should contain closure information like close code & close notes.I have added a new section in the ticket configuration, but not able to add & build a custom widget...
Employee center application search
When searching for applications (sn_ex_sp_pro_m2m_application_topic) in Employee center search, it is not returning any result related to application. Also, after adding application tab in search page, it's also not showing any results and showing as...
Resolved! Cannot see knowledge base in employee center
Hi I want to show knowledge base in employee center, so I put my knowledge base in portal module.However, I still cannot see the knowledge base and articles in the employee center.I created one parent category, two child categories, and put the sampl...
Anyone knows which sec role is needed to configure Integrated Experience and Service Feedback survey
Hi,We would like to make use of the new Integrated Experience and Service Feedback functionality. Does anyone knows if there is a separate security role that provides access to the menu to configure these survey options? So im not talking about to ad...
Hover text on Employee Header Menu Items
Hello, I want to add hover on Employee header Menu items(My Tasks, My Request, My Favourite) as shown in below image for EC Portal. Regards, Krishna
Can sn_hr_core.admin role configure taxonomies, topics, child topics and connected content?
Hi Experts: A user with sn_hr_core.admin role ONLY can access and configure taxonomies, topics, child topics, connected content and anything else related to ESC? We are in Xanadu. Thanks.
regarding jira integration
I am new to integration part can any one explain how many types of integrations can be done b/W SN and Jira?
Quick Links with Microsites
Hi everyone, Does anyone know how I can add Microsites to the Quick Links widget? Something similar to this? Thanks!
Add columns to the MY REQUESTS view in Service Portal
I am trying to add columns to the MY REQUESTS view and I am not able to do it.https://servicedesktest.redseaglobal.com/esc?id=my_requests.I am not able to find the view where the columns are added. Please guide me on the same. Thanks
Change the font colour of "search results" in the create incident record producer.
Requirement: Change the font color of "Search Results". OOTB Behaviour:Expected Behaviour: Steps need to be followed:1. Navigate to the create incident record producer in the employee center.2. Inspect the web page and find the CSS rules for the "Sea...
Add Workspace link to employee center
Hi I am trying to add links to the workspaces in employee center. How can I achieve this I cant find anywhere to add an external link? I want to add the risk, compliance and audit workspaces under risk and compliance
Why does the system create a sys_version record from itslef !
While reviewing catalog items, I noticed two versions were unexpectedly created by the system.my question is why those records are created at this specific time !?I've posted screenshot from the catalog item record which i found these record in.