ordering in service portal suggestion
How to order the suggestions when typing a word in the search in the service portal, for example, the suggestions appear in the following order, catalog item and knowledge base.
Forum Posts
Resolved! itsm
Hi All,I have a field for frequency in catalog item to update it in Custom Table.This field should be 234.234 format. how can i restrict it in Client Script. Below is my Client Script.function onChange(control, oldValue, newValue, isLoading) { if (...
Activity Set in Progress
Hi All/ @Sandeep Rajput,I want to use Activity Set in Progress for restriction of triggering of the activity set.Could you please explain how this is working in the activity set level in HR Life cycle ?
Resolved! Displaying user name next to the avatar icon
Hello everyone, I am having trouble displaying the user name next to the avatar icon in employee center, in the case of Service Portal this is OOTB, is there any way to replicate in employee center? (Service Portal) (Employee Center) Thanks in adva...
Resolved! How to add new item in navbar menu employee center
Hello everyone, I'm new to the platform, and I'm having difficulty completing an activity. I need to add a Catalog Item to the navbar in the Employee Center. How can I do this?
Employee center Pro features
Hello everyone,2 questions:- Has anyone ever managed to add page numbering (in search results)?- Has anyone had any feedback from users (e.g. in terms of visual load) concerning this part of the mandatory information (see photo)?
Does anyone know what roles are needed to manage Employee Center Taxonomies?
Does anyone know what roles are needed to manage Employee Center Taxonomies?
Menu Item Not Appearing In Employee Service Center
Despite my best efforts I've been following this documentation step by step: https://www.servicenow.com/docs/bundle/xanadu-employee-service-management/page/product/employee-center/task/add-menu-items.html The menu items don't appear. Has anyone exper...
Quick Links
All,Does anyone know if there is any more flexibility with the Quick Links boxes, such as having descriptive text below, so they're not so vague for the end-user? See the lo-fi wireframe v. default quick links. Thanks in advance!
'Support Resources' widget is breaking UI alignment
Hi, When I am trying to put 'Topic Content' widget known as Support resources on Employee center in the right column of page canvas (see screenshot under clock), it is loosing its proper alignments. Please note the AI search is enabled to show the se...
Resolved! Widget Editor not showing
I have upgraded my PDI to Xanadu few das back, and suddenly I don't see Widget editor page loading. It comes as blank. I have followed https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0694491 , but this does not help.Any help o...
Resolved! Taxonomy not displaying in employee center
I've created Topics and child topics under the Employee Taxonomy. But they are not being displayed on the menu on the employee center. I have indexed both knowledge and catalog but they are not appearing. Is there somewhere else that needs to be c...
Knowledge Article Image Pop Out on ESC
Hi - We are looking to implement a feature for our knowledge articles where users can click on a image in a KB and a larger pop-out version displays. Is it possible to achieve this OOTB? Ideally we apply this functionality to all images within a arti...
Content Experience Campaign Image Issue
Hi - We are currently facing an issue with the content experience widget, we’ve noticed that when users accessing our homepage campaign banner from a regular desktop computer, everything displays correctly. However, when they switch to a larger monit...
