Forum Posts
Txonomies child topic.
Hi All, i have created a new taxnomie in the esc portal, in the taxonomie i have few child topics.1. And only one child topic is visible in the esc portal header. why only one is visible?2. For that one child topic i need add a drop down function, in...
Resolved! Attachments are not visible to External end user in Supplier portal.
Hi Team, In our instance, Supplier portal configured, and it is only available to snc_external users only. If Supplier fulfiller attached anything or Supplier End user attached any docs, JPG, PNG etc.... It is showing as mentioned below: Please let m...
How to Push Emergency Announcements to Employees in ServiceNow
I'm looking for a way to push emergency announcements to employees in ServiceNow, specifically during a disaster or other critical event. The goal is to reduce the number of inquiries to HR during these times.For example, we want to provide employees...
Employee center portal
Hi All,I want to change the color of a text in widgets , but i am unable to find the css class by inspect element . Need your help on this. Is there any other way to find the css class name of this. Thanks in advance.
if incident is closed the assignment group should be autopopulate tag field in task sla related list
Hi Team.I have scenario like where incident state is closed state the assignment group should be populate in task sla related list we have Tag field in that assignment group should be populate anyone have idea on this. Thanks
Draft cases in the portal
Hi All,As of in Washington we can save hr cases as draft in the portal. Will there be any impact in storage if lot of users save cases as draft . Let me know if there is any other impact .
Resolved! Is there any Widget in Employee Center that can show Tasks that need to be processed by current User
Hi everyone,I'm learning about Employee Center Portal.I wonder is there any Widget that can only show the list of Open tasks like in My Task. If there is no Widget available, is customizing such a list highly complicated?Please someone help me.Thank ...
Hide items in CSM Portal - Login Page
Hi,I would like to hide "My Tasks" , "My Requests" , "My Favorites" only from the login page: csm_login.These options are present in the widget: Employee Center Header: I tried hiding it with CSS like: /* Hide My Tasks, My Requests, My Favorites o...
Hyperlink need to be applied on Excel sheet after export is done .
When I exported the incident data to excel , Hyper link of the number is not working in the excel. How to make it work ?
Centralized Margin for Employee Center
We have moved our navigation from top to side bar for better usability. By moving this we are facing margin issues on all the employee center pages.We would like to know if it is possible to add an centralized margin for all the employee center pages...
Resolved! How to customize mega menu in employee center portal?
Hi everyone, I am configuring the employee center now, I have a list of menu items which are catalog items and each item belongs to a category. Currently, my menu looks like this But I want the menu look like this. For example, Each item should b...
Core HR Plugin is not working in a fresh Xanadu PDI
I have installed the HR Core plugin in a fresh PDI but the application is broken. When I navigate to Manage Human Resources Catalog none of the UI buttons work and the page does not render. Instead only field names are show, ie {{currentCategoryTitle...
Wong notification being sent, can't find notification in the list.
Hello, I am new to working inside service now for these kinds of things. I was trying to help another person find out why an email notification was being sent the wrong email but we actually are not able to find that notification in list of notificat...
How to diable adding attachments on ESC Portal just for one already submitted request
We have special Catalog item which after submitted should not allow to add any attachments via ESC portal.Today in Employee Center on My Request user can add a comment to existing RITM and add attachment. How to disable this pepper click for only one...