Document Revision NDA
Hello everyone,Does anyone know how to set up document revision after submitting an NDA? I read various documentations and saw some videos, but i didnt find the actual steps to do, so i can see the document revision.
Forum Posts
Document Template on Employee Center via Catalog Item
I need for an employee to select a catalog item from EC Portal and fill it out, sign and submit the PDF (Document Template). Does anyone know how to accomplish this? I've read in documentation that you can allow employees to complete a document from ...
What is the cause for this error?
ErrorUnique Key violation detected by database ((conn=86882) Duplicate entry '93e4e5aa33785610ef1d80a34d5c7b4d' for key 'PRIMARY'). When submit a request through ESC portal it shows the above error and the request is created
Resolved! How to remove double header on portal?
Hello there,Our requirement was to redirect every user to Employee Center Portal, that we fulfilled successfully.On portal we created one menu "ITIL View" which will be visible on to user with ITIL Role and which redirect user to homepage of platform...
How do I find the properties of JSON configurations (eg. Service Portal Quick Start)?
Hi all, This is a general question but in my particular case right now it pertains to the Employee Center Service Portal Footer. It is very convenient that the config is just a JSON object, but it is frustrating when you don't know the possible prope...
Show Parent taxonomy topic as a single column not below another it should be in straight line.
Hello all, I have requirements to show Child topics in straight line As shown in screenshot. Could you please let me know how we can do this. Thank you.
Resolved! Survey pop-up at the HR Case completion
Hi all, I would appreciate your support on one topic. We are struggling with the employee survey completion and as a solution in ServiceNow, we want to link directly to each HR Case type a short survey for the service provided.Ideally, I would like t...
How to hide variables using decision Table
Hi All, I have a catalog 'Software'. I have created a decision table on a catalog item, based on which whenever user selects the catalog & enters company code Acer, new choice list populates, but remaining variables of the catalog are also populatin...
Genius Result - No results generated
Hi Experts, Is it possible to hide content of the Genius search if no results found ? "No results generated Try rephrasing your search. Make sure your question is clear and detailed." refer to the attached file Thank You for Your help in advance
Resolved! 'Search Resources' filter no longer showing on 'Support Resources'/ Topic Content widget
Earlier we were used to see Search Resources filter on Support resources widget on ECP portal. Now, not able to see the same. Is this something has been removed in Plugin upgrade or I am missing something ? @Smriti_Gupta - any help?Regards,Bubuprasa...
Redirecting one catalog item to another catalog item.
If we click on redirect to another item related link in catalog item then one alert should come like a 'yes' or 'no' choice then if we click on yes then it will redirect to another catalog item otherwise it should not redirect to another catalog item...
HR transfer case support tabular data format
Hi Team, In HR case we have a Work notes comments in tabular way, after transferring the case tabular format is lost. is it expected behavior for transfer HR case in ServiceNow?
how to create notification icon at main menu
Hi everyone,I want to create a notification icon beside "My Tasks" and I want the notification to shown when.1. incident ticket commented to me.2. catalog task notify me when I'm the approver.3, any ticket is channel to me. Regards,TMKam
Resolved! create and configure page in employee center
Hi everyone,I have a few questions pertaining to create and configure a page in employee center. We would like to introduce a concept in my organisation where pages or menu example HR, Corporate Commuinication or Facilities can maintain their own pag...
How to display rich text content in the Employe Center Pro?
Maybe I'm looking to do something SNow doesn't do. I would like to get away from using Knowledge Articles as the base where all of the come hither and gather around notices are linked to from the banner on the homepage. I think it would help reduce t...