Filing Grievance
I had filed a grievance on 9-11-24 and have not heard back on the status.
Forum Posts
Manager Hub
Hello all, we have a custom field as "CAO" on the 'Department' table , if any user is CAO for a department then he/she should be able to see all the users in that department on the manager hub under 'My team' ,but the data coming on the manager hub u...
How to change a label in catalog item from Request to Incident?
Hi,We have a catalog item that is an incident record producer, but in the employee center appears with the label request. How can I change it?
German Translation for Search Filter Choices(Most relevant, Most Recent) on SNow Employee Center
In the above pic, on the right side, there is Translation Name/Field record is there for "Most Recent" for German. Please check the record in below pic- For "Most Relevant" there is no record in Translated Name/Fields(sys_translated) table so I crea...
how to auto populate (dot-walked fields in the table) variables in form
hey everyone,i have a catalog client script where i autopopulate the fields, based on some conditions. i will do for example g_form.setValue('notesVariable', myTableGlideRecord.notes);but in my table i have a dot walked field and dont know...
How to expose a catalog item to external user to collect document?
Dear Experts, We have a requirement in which there is a need to collect some documents from the new hire, who has been offered a job, before his joining date. We receive his User and HR profile from Workday when his hire is confirmed. The idea is to...
My Active Items/My Items Widget in Employee center portal count issue
Hey Developers, Encountered an issue with the 'My Active Item/My Item' widget. For users other than Admin, the count displays as 0 for tasks, even though clicking on tasks shows the correct list. Any insights or assistance on this matter would be gre...
Need to set the requested for details on the RITM
Hi Team, Having a query, >>We need to create a order guide where we need to add the existing catalogs into it. >>And here for the existing catalogs we have using the variable set for the requested for details. >> in the order guide we are adding a o...
Resolved! how to disable the Recalculate risk button in Service Operational Workspace
Hi All, i want to disable the Recalculate risk button from SOWPlease help on this Thanks in advance
Quick links on Now Mobile
We are adding new users and want to include new quick links on our mobile app. How can I configure the quick links so that only teammates that should see the links can see them? In other words, we want teammates to have a personalized view of quick l...
Employee Definition - Filter Users by Role
Hello,I want my employee definition to be based on a role. But when I create the filter as in the screenshot, filter does not take effect, instead employee profiles for all users in the sys_user table is created. I assumed that was due to the lack o...
Resolved! New Components in the Content Publish Editor
New Components in the Content Publish Editor We have implemented Employee Center Pro, and this Content Publish module truly shows promise in terms of content creation for portal engagement. However, we have received feedback regarding the currently a...
Table is showing in Trend Report
i have created Trend report of Incident in my instance and below X-Axis's Title it is showing me Incident(Table Name), how to remove it from there?
issues making a variable mandatory AND read-only
Hi all, We have a set of questions (as variables) in a catalog item which have to be processed by a widget, this is just a business requirement so I cannot change it.I want to add a new question that is mandatory, but also hidden or read only. The q...
Resolved! How to check comma seperated field values in gliderecord query.
Hi All,We have field on our custom table where we store comma separated values in string type field.We have a inbound action email script but not working.Let me know how can we achieve this? Thank you in advance
