Hello friends,We recently moved over from SP to ESC. Before, we had so that our employees with different departments (retail etc). Can read each others' requests within the same department.So Department A, has person 1, 2 and 3. They should all be ab...
When we go to the homepage module which is under 'Knowledge' and click on it, it opens the portal where for us the header is not visible in native UI. It is showing footer and other widgets but only the header is missing. Please check and provide an...
Does anyone know if there's any functionality to display activity feed on Employee Center?Similar to the Next Experience Notifications Feed.There's also something on CSM called Customer Central, which I assume is what ServiceNow uses themselves on su...
Hello everyone,Does anyone know how to set up document revision after submitting an NDA? I read various documentations and saw some videos, but i didnt find the actual steps to do, so i can see the document revision.
I need for an employee to select a catalog item from EC Portal and fill it out, sign and submit the PDF (Document Template). Does anyone know how to accomplish this? I've read in documentation that you can allow employees to complete a document from ...
ErrorUnique Key violation detected by database ((conn=86882) Duplicate entry '93e4e5aa33785610ef1d80a34d5c7b4d' for key 'PRIMARY'). When submit a request through ESC portal it shows the above error and the request is created
Hello there,Our requirement was to redirect every user to Employee Center Portal, that we fulfilled successfully.On portal we created one menu "ITIL View" which will be visible on to user with ITIL Role and which redirect user to homepage of platform...
Hi all, This is a general question but in my particular case right now it pertains to the Employee Center Service Portal Footer. It is very convenient that the config is just a JSON object, but it is frustrating when you don't know the possible prope...
Hello all, I have requirements to show Child topics in straight line As shown in screenshot. Could you please let me know how we can do this. Thank you.
Hi all, I would appreciate your support on one topic. We are struggling with the employee survey completion and as a solution in ServiceNow, we want to link directly to each HR Case type a short survey for the service provided.Ideally, I would like t...
Hi All, I have a catalog 'Software'. I have created a decision table on a catalog item, based on which whenever user selects the catalog & enters company code Acer, new choice list populates, but remaining variables of the catalog are also populatin...
Hi Experts, Is it possible to hide content of the Genius search if no results found ? "No results generated Try rephrasing your search. Make sure your question is clear and detailed." refer to the attached file Thank You for Your help in advance
Earlier we were used to see Search Resources filter on Support resources widget on ECP portal. Now, not able to see the same. Is this something has been removed in Plugin upgrade or I am missing something ? @Smriti_Gupta - any help?Regards,Bubuprasa...
If we click on redirect to another item related link in catalog item then one alert should come like a 'yes' or 'no' choice then if we click on yes then it will redirect to another catalog item otherwise it should not redirect to another catalog item...
Hi Team, In HR case we have a Work notes comments in tabular way, after transferring the case tabular format is lost. is it expected behavior for transfer HR case in ServiceNow?