HR transfer case support tabular data format
Hi Team, In HR case we have a Work notes comments in tabular way, after transferring the case tabular format is lost. is it expected behavior for transfer HR case in ServiceNow?
Forum Posts
how to create notification icon at main menu
Hi everyone,I want to create a notification icon beside "My Tasks" and I want the notification to shown when.1. incident ticket commented to me.2. catalog task notify me when I'm the approver.3, any ticket is channel to me. Regards,TMKam
Resolved! create and configure page in employee center
Hi everyone,I have a few questions pertaining to create and configure a page in employee center. We would like to introduce a concept in my organisation where pages or menu example HR, Corporate Commuinication or Facilities can maintain their own pag...
How to display rich text content in the Employe Center Pro?
Maybe I'm looking to do something SNow doesn't do. I would like to get away from using Knowledge Articles as the base where all of the come hither and gather around notices are linked to from the banner on the homepage. I think it would help reduce t...
Resolved! Fill the container with the content experience widget
Hello! I have my content experience widget in the employee center working, however, I wanted the widget to fill the entire container (example below) is there any way without having to mess with the CSS? Any OOTB Currently my widget is in the followin...
Resolved! Restrict content by group/user
We are interested in leveraging capabilities within content publishing to hide content from users or groups. I've noticed as an Admin, that there is a related tab that may help us with this set up called "Restrict content by user" and "Restrict conte...
Clear recent view in Service Portal
I recently enabled AI Search in the Service Portal. While testing I disabled a catalog item. However it was still showing in recent view for a user. When they clicked on it of course they get "You are either not authorized or record is not valid." So...
Resolved! Filter To-Do's In My Active Items Widget
Hi All, We have HR Tasks, Approvals, etc that show for the user in the To-Dos widget and page. In the My Active Items widget, the tasks activity is referencing the To-Dos page and the approvals activity is referencing the Approvals page. The issue is...
Portal not working - "com.glide.ui.ServletErrorListener" Error
Hi all, We have an issue with our instance and we really need your support on this. Since yesterday our portal is not active anymore, we cannot access the homepage, or any page (we get a blank page that doesn't loads). In the backend under System Log...
how to change ux appliction name "service operations workspace"
Hi,Is it possible to change ui application name? For example change "service operations workspace" to "technicians workspace". Thanks, Sahar.
Resolved! create new field with information of some fields in another table related to the first one.
i want to create a new field in a table which will contain some informations from another table. example: table 1id column1 column2 1 test test2 test test table 2id id_table1 description price1 1 test123 1...
Resolved! user criteria is not working in employee center
Hi, @Mark Roethof I created quick links and showing up in both TEST and DEV of employee center.Added user criteria that, if only custom field "code" is not 8, quick link should be displayed else it should not be visibletest();function test() { ...
How to show Favorites in the Show Me Everything topics of VA in Employee Center
Currently I am aware that the Favorites for Employee Center now reside in the sp_favorite table. I know there is a widget and the users can get to My Favorites by clicking the link on the homepage in ESC. I have a request in to also add the list of f...
Resolved! Is there a way to hide Attachment/PDF Doc from AI Search Results
Hey SN Comm Team, I am looking to see if there is a way to hide the Attachment | PDF document as a search result (we are using the AI Search). This results in much too much being found and displayed from the search and is not great customer experien...
Error in my request on employee center for employee
Hi All, I am getting this error when impersonated with an user who was supposed to raise a catalog from which is created from hr task.Can someone please help me.