I would like to enable Employee Center for all our operations. Currently, we are using the CSM portal for both internal and external users. What would be the impact of linking the CSM portal to Employee Center, and is this the right approach?If it i...
Hi All, I have a requirement where I want to get a record producer name in suggestion when we search in the Employee Center. I have a record producer, and I have added a meta tag 'overtime' in it. So, whenever I search with that keyword, it should sh...
We recently migrated to EC Pro, and I'm currently configuring a topic page that contains only one catalog item. This item should be accessible to a specific group only. To achieve this, I created a user criteria and added it to the "Available For" ta...
Hi guys, I'm unable to find out from where I can disable the AI search option that is showing post upgrade from Vancouver to Washington. I'm attaching the screenshots FYI.
I'm looking to generate a consolidated report in ServiceNow that includes all tickets related to a specific user. Specifically, I need to capture: Contact Tickets, Incidents, RequestsSince these tickets are stored in different tables, it's challengin...
I have gone through the following community thread. From this I can understand that this role "knowledge_view_as" and the corresponding functionality "Set up View as Direct Reports" allows the manager to view the knowledge articles that can be viewed...
I have a colleague who want to see the knowledge article in the body of the Employee Center within the approval record when they go to My Tasks on Employee Center. Is this possible to complete? Currently, the portal is linked to the knowledge articl...
Hello,I'm new to Employee Center. In reference to: https://docs.servicenow.com/bundle/xanadu-employee-service-management/page/product/employee-center/concept/ec-streamline-content.html In my PDI, I've installed the Employee Center PRO. I typed Conte...
I've created a Service Catalog request page with a typeahead search feature. What are the necessary out-of-the-box settings to achieve this functionality with minimal customization?
Hi, I am trying to create a banner from portal content. Which shows every year on a particular date. For example, for India users I want to show a Republic day Image as a banner on every year on January 26th. but I could find a condition to put it. S...
I created a Quick Link for Employee Center (not the Pro version) to display in the Quick Link widget on the homepage. I don't need it to display on other pages. I can see the quick link and use it, but the non-itil users can't and I don't understan...
Is it possible to have two level 1 child-topics in one column? For example: to place 'Career development' under 'Pay and time 'What I am looking for is:
Hello team,After Re-setting the Html field config from read-only to non-read-only from on-load client script, results to a cursor reset to the initial position.This issue is also reproducible in the PDI instance.This issue is occurring when we use th...
I wish to add the service portal navigation as a list in workspace so that I can use the sync hierarchy button in one place (the workspace). So far when I add the advanced portal navigation table as a list the sync hierarchy button is missing. What c...
Hi, I have to change the name of the button which now is - "Show me everything". I found a topic named Greetings which is read-only, I made a copy of it and added the new name - as I found in documentation - https://docs.servicenow.com/en-US/bundle/...
